NBC’s new sitcom Superstore does for big-box retail store employees what The Office did for desk jockeys. America Ferrera (Ugly Betty) stars as Amy, a veteran Cloud 9 store “angel” who has accepted the monotony of her job and keeps her private life closely guarded. The monotony gets broken up when new employee Jonah (Ben Feldman, Mad Men) arrives and is eager to impress Amy. Ferrera says researching her role at first consisted of going to superstores as a customer and observing employees. “I would sort of say, ‘Where can I find a coffeemaker?’ and then they would tell me, and … Continue reading
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